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| Informations and general booking conditions | |||||
| Thank you for your interest in a Pindito Schöner Tauchen vacation. When two parties get together, certain rules and parts of the travel contract shall be observed: | |||||
| 1. Inclusions and exclusions | |||||
| 1.1 | Inclusions
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| 1.2 | Exclusions
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| 2. Reservations and deposits | |||||
| 2.1 | Deposit for individual bookings: All reservations must be made by electronic mail or facsimile transmission must include your agent reference number and state the cruise date for which the reservation refers, the number of berths required, all passenger names and any special requirements. All prices published on the website or printed in the brochure are meant as cash prices, respectively when money is wired via bank transfer. A deposit of US$ 600.00 per person to be sent to Pindito´s Schöner Tauchen Travel Bank Account (ref: payment details in Clause 15) no later than 10 days after the date the reservation is made. If this booking fee is not received within the stated period of time then Pindito Schöner Tauchen Travel will automatically offer the berths to other travel and booking agents. | ||||
| 2.2 | Deposit for charter and mini-groups: A US$ 6000.00 non-refundable deposit will be charged. Payment of the deposit must be made 10 days after the booking is made. Payment details as set out in Clause 15. | ||||
| 3. Payment of the balance | |||||
| Payment of the balance must be made to your travel agent or direct to Pindito Travel 90 days prior to departure date. If full payment of the balance is not received with by this date then Pindito Schöner Tauchen Travel can cancel the booking and enforce cancellation policy as set out in Clause 5. | |||||
| 4. Short notice bookings | |||||
| Full payment must be made to Pindito Schöner Tauchen Travel at the time of booking if the reservation is made less than 90 days prior to departure. Please refer to payment details in Clause 15. | |||||
| 5. Alterations to reservations | |||||
| 5.1 | General If an agent wishes to cancel or change a reservation, in any way, it must be done by registered post, facsimile transmission or electronic mail to Pindito Schöner Tauchen Travel at the address below. Schöner Tauchen Travel Ltd. Pindito Trockenloostrasse 45 CH-8105 Regensdorf SWITZERLAND Phone: +41 (0)44 870 02 07 Facsimile: +41 (0)44 870 02 15 E-Mail: info@pindito.com | ||||
| 5.2 | Amendment fees An administrative charge of 20% of the total invoice will be charged if any changes are made to your booking 90 days or less prior to departure date. The date that Pindito Schöner Tauchen Travel receives the alterations to your booking by electronic mail, facsimile transmission or registered post will be the date used to determine whether a fee will be charged. On Saturdays, Sundays and public holidays the next working day will count. | ||||
| 5.3 | If the reservation is cancelled 121 days or more prior to the departure date then a US $300 cancellation fee per person per booking will be deducted from the deposit and the remaining amount returned or credited against any future bookings. If the reservation is cancelled 120 days or less prior to departure then no refund of the deposit will be made. The date that Pindito - Schoener Tauchen Travel receives the alterations to the reservation by electronic mail, facsimile transmission or registered post will be the date used to determine whether a fee will be charged. On Saturdays, Sundays and public holidays the next working day will count. | ||||
| 5.3.1 | Cancellation policy for individual bookings: The following cancellation fees are charged for cancellations within 120 days or less prior to departure: 120 90 days prior to departure 25% of the Pindito cruise cross price 89 60 days prior to departure 50% of the Pindito cruise cross price 59 0 days prior to departure 100% of the Pindito cruise cross price | ||||
| 5.3.2 | Cancellation policy for fullboat charters and mini group bookings: The following cancellation fees are charged for cancellations within 180 days or less prior to departure: 180 121 days prior to departure 25% of the Pindito cruise cross price 120 91 days prior to departure 50% of the Pindito cruise cross price 90 0 days prior to departure 100% of the Pindito cruise cross price | ||||
| 5.4 | Trip cancellation insurance It is highly recommended that all customers be advised to purchase trip cancellation insurance. | ||||
| 5.5 | Substitute Passengers If for any reason a passenger cannot make a trip that has already been booked then the reservation can be transferred to another person. The new passenger will be subject to the contract conditions of Pindito Schöner Tauchen Travel. Passenger substitution will be allowed up to 3 days prior to the day of departure. Pindito Schöner Tauchen Travel takes no responsibility for changes to any bookings not made by Pindito Schöner Tauchen Travel on behalf of the passenger (i.e. air tickets, hotel reservation etc.). A fee will be charged pursuant to Clause 5.2. | ||||
| 6. Full boat terms | |||||
| 6.1 | Number of passengers The maximum number of passengers is 16. | ||||
| 6.2 | Published Rates As set out in separate publication. | ||||
| 6.3 | Schedules and Itineraries All scheduled "Nusa Tenggara", "Misool" and "Equator" (Raja Ampat) cruises can be booked as full-boat charters. There are certain changes to the scheduled itineraries allowed by the chartering customer subject to prior arrangement and approval by Pindito Schöner Tauchen Travel. However, the scheduled period of nights and ports of embarkation and disembarkation cannot be altered. | ||||
| 6.4 | Unscheduled Full Boat Charter Destinations and Itineraries If the charter is booked to sail outside the scheduled cruise itinerary or to another area then the following terms are applicable: A charter deposit to be paid as set out in Clause 6.5. A mobilization / demobilization fee will be added to the total cost of the cruise depending on location. The price of this fee will be dependant on the location of the charter and will be given to the client prior to the due date of the deposit. All domestic airfares and transportation costs will be paid by the customers at the published rate. | ||||
| 6.5 | Charter Deposit A US$ 6000 non-refundable deposit will be charged. Payment of the deposit must be made 10 days after the booking is made. Payment details as set out in Clause 15. | ||||
| 6.6 | Payment Schedule 180 days before cruise departure, 25% of the total amount is due. This amount is non-refundable. 91 days prior to cruise departure, full payment of the remaining amount on the invoice is due. If the charter is cancelled 90 days or less prior to departure, no payments will be refunded. | ||||
| 7.Changes to brochure description, changes to rates and transportation costs | |||||
| 7.1 | Changes before conclusion of the contract Pindito Schöner Tauchen Travel reserves the right to make alterations and changes to brochure information, service descriptions and prices in the brochures and pricelists at any time before the time of booking. Should the necessity arise Pindito Schöner Tauchen Travel will inform the agent prior to entering of the contract. The date the contract is entered is the date that a booking fee is received by Pindito Schöner Tauchen Travel. | ||||
| 7.2 | Changes to price after the contract has been entered In rare circumstances it is possible that prices must be increased. The circumstances under which this may occur are as follows: 1. Increases in transportation costs (including fuel costs) 2. Increases in state taxes and duties (i.e. airport taxes, landing fees, embarkation/disembarkation fees, sales taxes etc.) 3. Currency fluctuations. Pindito Schöner Tauchen Travel reserves the right to raise the agreed price up to 61 days prior to departure. | ||||
| 7.3 | Itinerary and transportation changes after booking and before departure Pindito Schöner Tauchen Travel reserves the right to change the itinerary and particular services if required due to unforeseen or unavoidable circumstances. Pindito Schöner Tauchen Travel will make every effort to offer equivalent alternatives of a comparable standard. Pindito Schöner Tauchen Travel will inform the agent of such changes at the earliest possible date and the effect they will have on price. | ||||
| 8. Trip cancellation by Pindito Schöner Tauchen Travel | |||||
| 8.1 | Cancellation for reasons caused by the customer Pindito Schöner Tauchen Travel reserves the right to cancel a booking if actions on the customer´s part give justifiable cause to do so. In such instance Pindito Schöner Tauchen Travel will refund any payments already made. Further claims against Pindito Schöner Tauchen Travel will not be entertained. | ||||
| 8.2 | Force Majeure and unpredictable acts of man Pindito Schöner Tauchen Travel reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disasters, epidemics etc.) or unavoidable acts of man (i.e. war, riots, strikes etc.). In the event of this happening Pindito Schöner Tauchen Travel will advise you at the earliest possible date. | ||||
| 8.3 | Trip cancellation by Pindito Schöner Tauchen Travel for other reasons Pindito Schöner Tauchen Travel reserves the right to cancel a trip for other reasons that are unavoidable and will inform the customer at the earliest possible date. | ||||
| 9. Changes to the itinerary and services | |||||
| If Pindito Schöner Tauchen Travel deems it necessary to change an itinerary during a trip (i.e. due to weather conditions etc.) and the trip is adversely affected then Pindito Schöner Tauchen Travel will refund the difference between the agreed tour price and the services actually provided. | |||||
| 10. Trip interruption | |||||
| 11. Damages resulting from personal injury, illness or death | |||||
| Damages resulting from illness, personal injuries or death which may be sustained by reason of, or while engaged on, any trip whether due to the ownership, maintenance, use, operation or control of any aircraft, helicopter, automobile, bicycle, boat, vehicle, hotel, common carrier or any other conveyance used in carrying out these trips. Pindito Schöner Tauchen Travel assumes no liability due to any cause whatsoever whether caused by failure or delay or other irregularity, acts or omissions occurring during a trip under which the means of transportation or other service provided thereby is offered or supplied by owners, operators or public carriers for and on behalf of Pindito Schöner Tauchen Travel. Pindito Schöner Tauchen Travel shall not be responsible for any injury to person (whether or not resulting in death) or damage to property arising out of any act of war, insurrection, revolt or other civil uprising or military action occurring in the countries of origin, destination or passage. In case of a medical problem arising during the voyage, either on board or on shore, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passenger. | |||||
| 12. Loss or damage to personal belongings | |||||
| Pindito Schöner Tauchen Travel does not take any responsibility for loss or damage to guest´s personal belongings that are due to Force Majeure causes (refer to Clause 8.2). | |||||
| 13. None | |||||
| 14. Disabilites | |||||
| By forwarding of deposit, the agent certifies that the passenger does not have any mental, physical or other condition or disability that would create a hazard for him/herself or other passengers. Pindito Schöner Tauchen Travel reserve the right to cancel or withdraw any person as a member of the tour at any time. | |||||
| 15. Payment | |||||
| Payment by telegraphic transfer to Pindito Schöner Tauchen Travels´ bank account as detailed below: (the wire fees are to be paid by the debitor) Name of Bank: Raiffeisenbank Züri-Unterland Address: Bank Regensdorf Watterstrasse 31 CH-8105 Regensdorf, Switzerland Account Holder: Schöner Tauchen Switzerland Ltd. Account-number (US$): 44225.59 Swift Code: RAIFCH22 IBAN-Code: CH37 8147 5000 0044 2255 9 | |||||
