Privacy Policy
Last Updated: 2 September 2025
1. Introduction
At PT. PINISI DIVING & TOURISM (Pindito Cruises), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and booking platform.
By using our website or booking services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you visit our website or make a booking:
- Personal Identification Information: Name, date of birth, passport details, email address, phone number, billing address, emergency contact.
- Payment Information: Credit/debit card details or bank account information (processed securely via our payment provider, Xendit).
- Travel Information: Flight details, dietary requirements, medical conditions (where relevant for safety).
- Website Usage Data: IP address, browser type, operating system, cookies, and analytics data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings, payments, and provide requested services
- To communicate with you regarding your reservation, itinerary, or updates
- To meet legal and regulatory requirements
- To improve our website, services, and customer experience
- To send you promotional content (only if you opt-in to receive marketing)
4. Sharing of Information
We will never sell your personal data. We may share your information only in the following cases:
- Service Providers: With trusted third parties such as payment processors (Xendit), hotels, and transport providers when required to fulfill your booking.
- Legal Obligations: When required by law, regulation, or government authority.
- Business Transfers: In case of a merger, acquisition, or restructuring of our company.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve functionality and user experience
- Analyze traffic and usage trends
- Remember user preferences
You may disable cookies in your browser settings, but some parts of the site may not function properly.
6. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. All payments are processed through Xendit, which uses industry-standard encryption and PCI-DSS compliant systems.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing communications at any time
To exercise your rights, please contact us at info@pindito.com.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.
10. International Data Transfers
As we operate globally, your data may be transferred and processed outside of Indonesia. In such cases, we ensure appropriate safeguards are in place to protect your data.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
Company Name: PT. PINISI DIVING & TOURISM
Trading As: Pindito Cruises
Address: JL PHB Halong Atas, Halong, Baguala, Kota Ambon, Maluku, 97231, Indonesia
Email: info@pindito.com
Phone: +62 (0) 8123815771